Politique d'expédition

 Then your item will be shipped with these shipping times:

Orders from the :United Kingdom - Netherlands - France - Poland

 

Standard

7 - 9 business days

$ Free
Express

5 - 7 business days

$ 4.99

 

Shipping table for orders to Switzerland

Express

4 - 7

$ 12.99

 

Orders from the :US - Australia - New Zealand - Belgium - Germany - Italy - Ireland - Romania - Singapore

 

Standard

9 - 12 business days

$ Free
Express

6 - 10 business days

$ 5.99


Shipping table for orders to Canada - Norway -  Sweden  -  Denmark - spain

Standard

11 - 15 business days

$ Free
Express

7 - 12 business days

$ 5.99

 

جدول شحن الطلبات إلى

الإمارات العربية المتحدة

Express

6 - 9 business days

$ 8.99

 

جدول شحن الطلبات إلى


 البحرين ، قطر ، المملكة العربية السعودية ، الكويت ، لبنان

Express

8 - 11

$ 11.99

 

  جدول شحن الطلبات إلى

 المغرب


Express

10 - 14 business days

$ 6.99

 

Notes:

1.We didn't ship to Algeria, Angola,  Benin, Botswana, Bouvet Island, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Côte d’Ivoire, Djibouti, Ecuador, Egypt (1 of 29 governorates), El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Heard & McDonald Islands, Honduras,  Iran, Iraq, Jamaica, Kenya, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mongolia, Mozambique, Namibia, Netherlands Antilles, Niger, Nigeria, North Korea, North Macedonia, Palestinian Territories, Russia, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, St. Helena, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Ukraine, Uruguay, Venezuela, Western Sahara, Zambia, Zimbabwe at present.

2.Please add your address in English.

3.Military address not available.

Please note that online orders may experience a delay of 3-5 business days on top of the usual shipping time. You can always track your up-to-date shipping info on chawni totwoo's website. 

Thank you for your patience and understanding. We know there are a lot of options out there and we are glad to have you onboard with us.

SHIPPING INFO

Once your order is shipped, you will receive a Shipping Confirmation email, that confirms your items have left our warehouse. The e-mail includes shipment details such as the items shipped and a tracking number. To track your package, simply click onto the link provided. Please note that it may take the shipping company up to 48 hours to update the status of the shipment and your tracking link may not work immediately.  

IMPORTANT

  • For some regions, additional charges (tax fee or clearance fee) may apply. totwoo only provides free shipping, additional charges are not included.
  • Shipping to remote locations may take more days than indicated above.
  • Please contact us first if you want your totwoo delivery at multiple locations or the delivery needs to take place on a specific date. We will do our utmost to match your requirements.

Cancellation, return, refund and exchange policy

  • Contact us via email!
  • Provide us your order number (TT-XXXX)
  • Confirm that your order has not been opened and the shrink-wrap is intact

CONTACT US

For more information and support, please contact our customer service representative